Privacy policy for Gallery of Tones
owner of galleryoftones.com
1) Privacy safeguards
Safeguarding the privacy of visitors to galleryoftones.com is an important task for us. That is why we describe in our privacy policy what information we collect and how we use it.
2) Consent
By using the information and services on galleryoftones.com, you are agreeing to our privacy policy and the terms and conditions we have included herein.
3) Questions
If you would like to receive more information, or have any questions about the privacy policy of Gallery of Tones and specifically galleryoftones.com, please contact us via e-mail. Our email address is bestuur @ galleryoftones.com.
4) Monitor visitor behavior
galleryoftones.com uses various techniques to keep track of who visits the website, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience. The information we register via cookies includes IP addresses, browser type and pages visited.
We also monitor where visitors first visit the website and from which page they leave. We keep this information anonymous and it is not linked to any other personal information.
5) Save data
The data that our customer enters when making a purchase through our payment service provider is intended exclusively for the invoice and access codes for the paid product.
At Gallery of Tones, only your name, first name, e-mail address and the purchased product will be stored. We do not store any address data ourselves.
Information that visitors enter into a contact form is not passed on to commercial parties. Contact requests to a specific affiliated coach will only be passed to that coach, and stored at Gallery of Tones itself. You can at all times have your data removed at Gallery of Tones. This can be done by email with “unsubscribe” in the subject line.
6) Refund
We only sell access to online courses and tickets for live events.
Non-returnable items:
- Gift cards
- Downloadable software products
- Video courses
In case of tickets to live events our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. We would be happy if you give your ticket to another person.
To complete your return, we require a receipt or proof of purchase. We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
7) Access rights
You have access to a purchased video course for two years minimum. In case you would like to extend this period, please email us. We will send you a coupon to renew your subscription for another two years with a 75% discount on the price on the day of renewal.